Terms of Service

Last updated 12 October 2026

These terms apply to TradieBridge, provided by Oli Nelson in Australia. By creating an account or using the service, you agree to them on behalf of yourself and the business you represent.

The service

TradieBridge copies documents from the systems the business connects, such as Simpro, Xero, Verizon Connect, Deputy, Employment Hero, The Fleet Office, Dialpad, Moveware or ELMO, stores them as each system sent them, keeps the copy current while the access works, and lets the business browse and export that copy. The business can also connect its own AI assistant to the copy. It is a backup and an access path for that assistant. It is not a replacement for any of those systems and it does not write data back to them.

Your account

• You must give accurate details and keep them current.
• You are responsible for what happens under your account and for the people you invite to it.
• You must not use the service to break the law or infringe another person’s rights.
• You must have the right to copy the documents you connect, including personal information in those documents.

Access to your systems

You give us the access each system needs so we can read the documents you asked us to copy: for example a Simpro host and API key, a Xero, Deputy, Employment Hero or Moveware consent, Verizon Connect or The Fleet Office API credentials, a Dialpad or Employment Hero Payroll API key, or an ELMO client ID and client secret. You must have authority to give that access. If it is revoked, the copy we already hold stays available to browse and export; new documents stop arriving.

Your data

The copy is yours. We use it only to provide the service, as our Privacy Policy describes. You can export or delete it as described on our data deletion page.

What we do not promise

We copy the documents each connected system will give us. We do not promise a restore into the system they came from, a migration onto another system, or that every attachment file is held. The product is a readable copy, not a migration.

Assistants

If you connect your own AI assistant to the copy, you are responsible for that assistant and for reviewing anything it produces before you rely on it.

Fees

You choose a plan when you subscribe: monthly, at A$49 + GST a month, or yearly, at A$499 + GST a year. Stripe takes payment in advance with the card you give. A monthly subscription renews each month and a yearly subscription renews each year until you cancel it. When you cancel, the subscription ends at the end of the period you have paid for. We give at least 30 days’ notice of a fee change. Without an active subscription the copy still browses and still exports; the sync stops.

Free trial

A business’s first subscription, monthly or yearly, starts with a free trial of 7 days. If the business signs up with a partner’s code or link, the trial is 30 days. You give a card when the trial starts. Stripe charges it when the trial ends, unless you cancel before then. A business that subscribes again after cancelling gets no second trial.

Partners

A partner refers businesses to TradieBridge. We create each partner and give it a code and a link. A partner gets no access to the app or to the copy of any business it refers.

• A partner earns 30% of what each business it refers pays us, excluding GST, for 12 months from that business’s first payment after its trial.
• We pay that share through Stripe Connect, into a Stripe Express account the partner sets up through Stripe’s own onboarding. Stripe’s terms apply to that account.
• If we refund a payment, or the business disputes it, we take back the share we paid on that payment.
• A business that signs up with a partner’s code or link pays the same price as any other business.

Availability and changes

We aim to keep the service available at all times but do not guarantee it. We may change or withdraw features with reasonable notice. We may suspend an account that breaks these terms.

Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law. To the extent the law allows, our liability for any claim relating to the service is limited to the fees you paid us in the 12 months before the claim, and we are not liable for indirect or consequential loss, including lost profit or lost data.

Ending the agreement

You can close your account at any time. We can end the agreement with 30 days’ notice, or at once if you breach these terms. On ending, we delete your data as our Privacy Policy describes.

Governing law

These terms are governed by the law of New South Wales, Australia.

Contact

Email [email protected].