Data Deletion

Last updated 19 September 2026

You can have the personal information TradieBridge holds about you deleted. Which route applies depends on how your information reached us.

If you have a TradieBridge account

Email privacy@tradiebridge.com from the address on your account and ask us to delete it. We confirm the request, then delete your account and the personal information attached to it within 30 days.

If you are the owner of a business account, deleting it deletes the Simpro copy too. We will confirm that with you before we act. You can also export the copy first.

If a business copied your details from Simpro

A trade business that uses TradieBridge may hold your details because they sat in that business’s Simpro. That business controls those records. Ask the business to delete them, or email us and we will pass the request on and confirm the outcome.

What deletion covers

• Your account, name and email address.
• The Simpro copy attached to a business account you own, if you asked us to delete that account.
• API keys and tokens for Simpro and for any assistant you connected.

We keep records the law requires us to keep, such as tax records, for the period the law sets. Backups expire on their own cycle within 90 days.

Read our Privacy Policy for the full picture of what we collect and why.